Posted in Bite size learning, coaching, Emotional Intelligence, Goals, motivation, personal impact

Moving into 2019…

“What would you do if you weren’t afraid – most fear success more than failure”

– Sheryl Sandberg

Moving into 2019 what could you achieve if fear was not holding you back.

Where are you currently stuck?

  • Where do you feel a sense of obligation?
  • Where do you feel there is no choice?
  • What is frustrating you?
  • What are you putting up with?

What would you do if you weren’t afraid?

Complete the sentence “If I wasn’t afraid I would…”

Make a plan as to what you want 2019 to look like, what are you going to say yes to this year and what are you saying no to, with no fear attached.

“Some people want it to happen – some wish it would happen and others make it happen”

– Michael Jordan 

I have this quote on my desk as I know it is only “me” that can make it happen.  The way you think and feel about yourself has a much bigger impact on your life than you think.

Follow the pattern below to believe in yourself:-

  • Positive self belief
  • Positive & realistic expectations of what you want to achieve
  • Constant achievements that are acknowledged
  • Increased self esteem

Take time to acknowledge achievements on a weekly basis and review at the end of the month to then set goals for the next month.  Record everything big and small to notice patterns of behaviour around your tasks eg. do you achieve more when you are busy, is your best work done at the start of the week…

We need to value ourselves, to transform our thinking into a positive regard.  Think about your favourite people, their traits are probably qualities that you possess too. It is often much easier to see what is great in others.  However what we admire in others is very often a projection of our own talents.

Moving into 2019 with high self regard and let go of any fear that has held you back.

Please do get in touch for 90 minutes learning workshops “nuggets” or one to one coaching bev@nuggetsoflearning.co.uk

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Posted in Bite size learning, Goals, Leadership, personal impact

Becoming “You”

Currently reading the book “Becoming Michelle Obama” which poses the question to all of us do we know who we really are.

We have so many roles in life, eg Daughter, Mother, Sister, Director and even the mundane Weekly Bin Collector.  Do we forget who we are to ourselves?

  • Who do you want to be?
  • What do you want to be known for?
  • Do you like yourself?

These are all good questions to ask yourself at the start of the year.  It is a good time to use the year before to review who you are and to make changes to become the person you want to be.

Review last year:-

  • What were your 3 main achievements?
  • Which people were key to your success and happiness?
  • What feedback did you receive and what mattered?

Moving into the new year decide whether the achievements got you closer to being who you want to be, and if not, what will you set out to achieve this year.

Think of supportive and unsupportive people were they a drain or a tap, and ensure that you surround yourself with the right people.

Feedback is gift we all take it, however it is whether you do something with it that matters.  What changes can you make based on others feedback.  The positive comments can be strengthened and constructive feedback can be assessed if fair and developed.

Becoming is a journey which we should review every year as our roles in life change we become who we want to be each time.

Please do get in touch for 90 minute workshops and 1:1 coaching bev@nuggetsoflearning.co.uk

Posted in Bite size learning, coaching, Emotional Intelligence, mindfulness

Are you really listening…

Listening is a skill that needs to be practised and refined.  We often think we are listening,  however have we truly connected and deployed the skill required.

There are five levels of listening:-

  • Ignoring
  • Pretending
  • Selective
  • Active
  • Empathetic

Hopefully ignoring does not happen too often.  Pretending can be easily slipped into, you can have all the right facial expressions however the button for listening has not been pressed.

Selective is the one that we save especially for the ones we love the most.  Currently my husband loves nothing more than to tell me the latest on US politics.  I tune in and out, bit like when you are trying to find the right radio station, every so often he relays something amazing and the rest of the time it is that annoying buzz you get from an untuned radio.

In work we are often actively listening which means we know we have to concentrate so we expertly follow and reflect the facts. It is a place of comfort however you are using a skill and need to practice regularly to check that you are not interrupting with direct questions and hijacking the other person’s agenda.

The top listening is empathetic which takes the most skill.  You are not only attending, following and reflecting, you are also calibrating any non verbal indicators.  As a coach I need to listen at this level and I know if it has been a good session when I feel exhausted and exhilarated. It is a privilege to listen and follow some-one else’s agenda however it is tiring if done correctly.  The joy of being listened to often means you say the things you really want to say.  We so rarely get a dam good listening.

As with any new skill keep practising…

Please contact bev@nuggetsoflearning.co.uk

Posted in Bite size learning, motivation, Problem solving

Be disruptive…

We often get stifled by organisational thinking, the systems in place and the overhead costs of new ideas, put the lid on fresh thinking.  We have a great new product or service but it gets costed out and is rejected before it is even tried.

We need to dream big and start small these are the words of Elvin Turner author of the upcoming book “Be less Zombie”.

In a recent TED talk he explained how a surfer wanted to film himself and literally stuck a camera with tape to his arm to record his surfing.  The implementation of his idea was very low tech and cost very little.  The Go-Pro was in place and as an individual he had dreamed big but started small.

In organisations we don’t take any risks there is awkwardness, and lack of sharing of ideas which leads to creative constipation.  Obviously the stats work against  with 9 out of 10 new initiatives failing.  However are they counted as failure on paper before any initiative is taken.  We create a hierarchy of assumptions in our head as to why something would not work, rather than just trying.

We must challenge our thinking as we now have many new companies who have done just that. Amazon, Uber and AirBnB have all been a disruptive influence on traditional ways of trading.

Think this week of a new way of doing a task, focus on being disruptive, look at everything with fresh eyes.  Dream big and start small.

 

Posted in Bite size learning, Emotional Intelligence, personal impact, Relationships

Getting to know people quickly…

On Friday I was very lucky to attend a TEDx at Woking.  The sponsor and host created a great atmosphere with the simplest of exercises.

He asked you take your phone out and show a picture that means something to you, to somebody you didn’t know.

I connected with a lady in front of me who shared a picture of her Mum with Reindeer ears on her head.  She said the photo made her smile as her Mum had been ill recently and it was a lovely picture to show her better and laughing.  In that 2 mins it took to show me that photo I connected immediately with a stranger.

It is rare now  to be invited to get your phone out in a conference situation, however how effective to use technology as a basis for starting a conversation.

Imagine with all the stories we hear about troubled teenagers, we got them to use their devices to share and explain more, we would be connecting both worlds.  There is a great deal of “tell” language in schools, the word “ban” and just even saying “no” is making technology more exciting than it is.

This really simple exercise was a great icebreaker but actually went to the very heart of who we are as people.

bev@nuggetsoflearning.co.uk

 

Posted in Bite size learning, motivation, Relationships, Stress management, Time management

I’m a celebrity teamwork…

Last night in “I’m Celebrity get me out of here” we saw the most amazing team work.  They were all involved in a challenge and there was no-one who did not have a role and no-one who did not perform.  Albeit very different to an office situation we can learn a lot from a group of people who come together and focus on a common goal.

The 7 hallmarks of a highly effective team give you an idea of how those random celebrities are learning to work together:-

  1. Shared vision – food seems to be the ultimate vision instead of focusing on winning as an individual this group seem to be motivated by enjoying decent meals together.
  2. Clear objectives – the trials are all about getting stars and the instructions are very clear.
  3. Team resources used to their best – sometimes they don’t get a choice as to who to deploy, but when they do, they think about the physicality and the enthusiasm of every member of the group.
  4. Open atmosphere – the camp is surrounded by cameras although in previous years we have seen whispering, the team at present seem very comfortable with sharing all their stories and some of their more intimate rituals.
  5. The team regularly reviews its progress – there is a lot of encouragement during a trial and a lot of commentary as to how much time you have left.  They chat about their experience and review their own performance.
  6. The team builds on experience – the trials get more horrific but the team know which critters are worse than others and seem tougher every time from learning from the last interaction.
  7. The team can ride out storms – when there are no stars or a camp mate is particularly down the group rally and morale lifts them.  Last night showed how they can work together with tight time constraints.

The office might not be the jungle, however how many of the hallmarks can be applied to your team.  As an exercise get each team member to give a score out of 10 as to where you are currently on each of the hallmarks.  Revisit the score in 90 days to see if you can come up with actions to improve the score.

For a team workshop please contact bev@nuggetsoflearning.co.uk

Posted in Bite size learning, Decision Making, Goals, Leadership, Management, personal impact, Relationships

Confident selling …

Our ability to sell correlates to our revenue, and yet it is hard to sell especially when in most cases it is yourself.

We must believe in what we are selling and therefore a good starting point is to decide what result the Client will get if they buy your service.  Write down 3 results they will get if they buy from you:-

nuggets example:-

  1. By attending a nugget workshop you will think differently about the way you work
  2. You will look at your team with “fresh eyes”
  3. Practical actions from relevant training in a shorter period of time

By focusing on results you are giving them the WIFM factor (Whats in it for me?) and you have created a strategy of being customer centric.

Work out how many people you need to see each month to convert into a sale.  The ratio will be high so make sure you book as many appointments or in my case coffee and catch ups.  It might be 8:1, whatever the number keep a track of your conversion rate as it will help predict your cashflow.

When you get to meet them think of the flow of the conversation:-

  • Build rapport
  • Questioning – understand their world – empathy
  • Reflect what you have heard
  • Give examples
  • Tell them how you can help them…

To build rapport really get to know them and remember the things that they value (holidays, family and health) very rarely is it their job.

Think of 3 key questions to follow the rapport:-

  • What sort of training have you had recently?
  • Who have you worked with before?
  • What outcomes were you looking for from the workshops?

Reflect back answers – using case studies “From what I hear is…we have recently worked with …”

If it is not the right fit, don’t be afraid to walk away, it is not right to sell a Rolls Royce when they were in the market for a Mini.

We can appeal at three levels:-

  1. Aspirational – “other companies are buying our workshops”
  2. Emotional – “you will feel so much better having attended”
  3. Fear of missing out – “we only have three places left on the workshop”

Plan your new business meetings and most importantly enjoy them so that people want to work with you.

bev@nuggetsoflearning.co.uk