The volunteers lit up the various venues around London with the biggest smile commuters and tourists have ever seen.
Seb Coe labelled them the “Games makers” without them the Olympics would not have happened.
Over 70,000 people from all different community backgrounds gave up their time to work at the Olympics. The work was not always glamorous and the hours were long, however the smile never slipped.
What can we learn from these amazing people?:-
- A smile is definitely contagious
- Wearing purple/orange, certainly gets you noticed
- Be billed as “Games makers” instead of volunteers, gave them a pivotal role
- Shared identity in their uniforms gave them team spirit
- They were encouraged to be distinctive and they did this with their banter and greetings
- The choice was theirs to go to work
- The scale and the billing of the event gave them kudos
- The event was for a finite period
In business can we be games makers, ask yourself are you going to work for “you”.
Wake up tomorrow and say “Today is going to be a great day as I will make it great!”