Posted in Bite size learning, Decision Making, personal impact, Problem solving, Stress management

Problem solving – the zig zag model


We are asked every month, week, daily or in some jobs every hour to problem solve.    It would be great to have a model or process so you are not led by your heart or by money.

Below is  a very simple tool that can be used individually or in teams.

zig zag

As the model is a diagram it is very easy to remember and ideal to chart progress from a team perspective.

  • Gather facts and data about the problem – assess the situation
  • Explore possibilities and ideas
  • Evaluate the ideas considering the consequences if you implemented
  • Finally assess the human impact – weigh up peoples feelings and emotions

Using post-it notes chart a problem as a team, it will empower and engage as you work through a situation together.

Please do contact nuggets to deliver 90 minutes of learning on creative thinking and problem solving.


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