This Friday we will be reviewing the best selling book “Dare to Lead” by Brene Brown.
The story from the book I want to share is about trust which features in both books Daring Greatly and Dare to Lead. It explores why we have low trust in organisations and sometimes with our friends. Working from home we can feel isolated so how do we reach out and show that we are still very much there for our friends and colleagues and build trust.
Brown describes a system that her daughter’s school teacher created called the marble jar. If the class as a group made a good decision they had a marble added to a clear jar that was visible to all of them. If they made a bad decision then the marble was taken out. The transparency of the marbles showed whether the classroom had a good “vibe”, was it a nice place to be.
In the book Brown’s daughter comes home from school after an incident where some of her friends shared something she did not want them to share. Brown used the marble jar as an example and asked her daughter – “Who are your “Marble Jar Friends?” She asked her daughter to talk about the “Marble Jar Friends” and say what had they done to earn her trust and friendship, (and a marble).
Her daughter came back with the smallest of ways:-
- saving a seat at lunchtime
- remembering the names of her grandparents
Brown found this a revelation that Trust is not gained by the big gestures in can be incremental as above, and it can be the small behaviours that will matter the most.
In her research Brown said that participants described trust as slow building and a layered process that happens over time. The chicken and egg scenario- do we need to trust to be vulnerable or do we need to be vulnerable in order to build trust.
Think over the last month what have your friends done that have earned marbles in your jar of accumulating trust. Colleagues may well have reached out to you even though they are not in your team, but just wanted to put a marble in your jar.
If you are leader how many marbles do you give out and do you track the marbles you receive from your team. Trust underpins all of our relationships so get with the currency of marbles…
Please do come to the book club this Friday @ 10.00am, send me an email and I will get you booked in firstname.lastname@example.org