Posted in Leadership, Bite size learning, Decision Making, Change management

Tough Calls

Tough calls by Allan Leighton was written in 2011 however the book is so timely now and could really do with a update to help decisions people have been making during the pandemic.

Leighton starts the book, with his own personal tough call, as to whether to take a position with Asda after 18 years with Mars.

As a leader it is almost always the difficult decisions that end up on your desk. If everything is ticking along nicely most people don’t need to bother the Leader. It is only when things get choppy that people turn for help and that generally happens at 3.30pm on a Friday afternoon.

Leighton explains how decisions can be broken into categories:-

Radical decision – when things within an organisation’s control have gone badly wrong and urgently need addressing

Crisis decision – external factors takeover and you are hit by a challenge or a disaster

Opportunity decision – there is a potential takeover or merger

Progress decision – smaller scale decisions that businesses face everyday

These categories of decisions form the basis of part one of the book. The second section is all about “road testing a tough call”. Testing the vision, and deciding whether leadership Vs consensus is the right approach. Most importantly as a leader the moment when it is right to change your mind.

Part three of the book, is “Seeing it Through”. Have you got the right people on board and have you won hearts and minds. Finally are you communicating on message.

We all make decisions everyday. Most of them are pretty straightforward, but every so often there are some really tough calls. In business the choices that executives make can make the difference between success and ongoing prosperity or failure and financial disaster.

We will be reviewing Tough Calls at nuggets book club this Friday at 10.00am. Please do send me an email if you wish to attend bev@nuggetsoflearning.co.uk

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