Designing a course with this title and the 90 minutes I have to deliver it does not really do it justice. Doing the right things now as Leader encompasses so much. There are the basics but what about your character and how you interact and engage with your team.
- Conducting regular one to ones
- Being a coach and using Ask not Tell language
- Being their cheer leader and their critic
- Being empathetic
- Being visionary
- Motivating them to move forward
Doing the right things at the right time is also crucial, no-one welcomes the constructive feedback a week after the situation. A continuous conversation and a relationship built on trust not just the performance will benefit both you and the team member.
A good starting point is to think about a great Manager/Leader you had, what was it they did. When people do this as an exercise one of the key things that comes out is communication. They had regular and consistent interaction with this person.
Transparency and consistency are the two key words when you map out how you want to speak to your team members. Sharing key information with every team member and ensuring it happens regularly avoids other rogue voices filling in the gaps.
Fair and reasonable also good validating tools. Think about your behaviour was I fair and reasonable and how would I feel if some-one asked that of me.
Doing the right things is tangible eg. regular one to ones however the memory of how you did them will last longer than just doing them. Doing the right things is about embodying and playing out being the Leader you want to be.
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