Posted in Bite size learning, Emotional Intelligence, mindfulness, Time management

Taking back control…

Don’t just be a follower in the office world, start to lead your behaviours and your thinking.  Take back control of your time and your mental well being.

Challenge your attendance at meetings by ensuring you know the purpose before you attend.  If you are chairing the meeting keep it short and memorable. More than three participants will it really give you the answers you need.

Manage your email by booking an appointment with it, don’t drift in and out of your in-box, a lot will be irrelevant and take your mind away from work.

Type messages on a proper keyboard, nothing is that urgent that you have to resort to a tiny phone key pad or use emojis for real actions.  Everyone can wait.

Always have a proper to-do list and rank the items in order “what if…?” If that task was not completed what would be the worst that could happen.

Be realistic and only write down the tasks you will really complete that day.  Create buckets for the other tasks, e.g. weekly, monthly and overall project list.

Pick up the phone more and speak to a “real” person, often quicker than the email, to get your view across takes many written words.

Ensure that you do not have your phone with you at meal times, enjoy the ritual of eating again. Go a stage further and ask that there are no phones at your meeting, (it will be a lot faster with no distractions).

Give yourself space and time for thinking, book an appointment for it.

Take back control and lead your life.

Please do get in touch for 1:1 coaching or a Time Management workshop bev@nuggetsoflearning.co.uk

 

 

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Posted in Bite size learning, Emotional Intelligence, Goals, Leadership, motivation, personal impact

Entrepreneurial Spirit…

Many organisations are now looking for that edge, employees who although part of a company have independent thinking.  The group operate as entrepreneurs, thinking their department is a business and being open to new thinking and new ways of working.

In Sahar Hashemi’s book “Switched On” she gives a route as to how to engage with your entrepreneurial spirit.

  • Believe anyone can do it – use the skills of everyday life in your life at work.
  • Put yourself in your customers’s shoes – Jeff Bezos famously has an empty chair at every meeting for the client
  • Get out of the office – Engage with the wide world – leave the office and know what is going on around you
  • Become clueless – Forgetting how you do things – dump the baggage or the language “we have always done it this way”
  • Prototype – What does your product or service look and feel like? – gain insight from something tangible
  • Notch up Nos – Change your attitude to a “no” – try harder and see a “no” as a challenge
  • Bootstrap – Get things done with limited resources, work really hard and then harder
  • Take 100% of yourself to work – 100% effort + 100% personality = being you

 

Each of these tips are new habits that you need to work into your diary so that they become rituals and disciplines that you adopt.

Involve your team with the ideas and initiatives you will then be a group of entrepreneurs totally switched on.

For a workshop on creative thinking please contact bev@nuggetsoflearning.co.uk 

Posted in Change management, Emotional Intelligence, Leadership, Management, personal impact

Manager to Leader…

Promotion to management is initially great, business is good, new trips, making big decisions and learning a lot. Team are performing well and results being achieved, so much so that you take your eye off their performance.

You try really hard to still be one of the team, you want them to like you, so that they want to work for you. You attend dinner and drinks and even share with the team some of the issues you are facing.

You even comment on Senior Management, saying that they could do a better job.

The economy changes and results are harder to achieve and the performance issues you ignored are now becoming a problem.

You work longer hours to cover the performance issues and your team are unhappy and the results reflect this.

You seek help outside from a business mentor.

The first thing the mentor does is reassure you that you are not alone. Making the transition from Manager to Leader is hard and often being liked has to be put to one side, and instead being respected for the right reasons.

“If you want to be extraordinary you have to stop being ordinary”.

Your team needs to like you for the right reasons, being fair, consistent, empathetic and positive. If they like you for the free drinks and the dinners and the gossip on Senior management, you are in the wrong position. Making tough decisions will get harder if they are your friends.

Remember when you first learnt to drive, naturally you were excited and confidently proclaimed you would be the best driver ever. Sadly that over confident attitude led to an accident, no-one was injured but why did it happen?

It was the difference in responsibilities between being the driver and being a passenger.

Passengers are free to do a lot of things the driver can’t do. As a driver your focus needs to be on the road and not on the distractions. As a driver you no longer have the right to mess around, playing with the radio, texting and eating snacks.

The same principle applies when you become a leader. You are no longer a passenger you are the driver. Even though your responsibilities increase when you become a leader, you lose some of the rights or freedoms you may have enjoyed in the past.

If you want to be successful you cannot join criticisms of Senior Management. You lose the right to blame others for a problem in your department, you are now responsible for everything. You even lose the right to some of your time because you are responsible for other peoples time as well as your own.

The opposite of accepting responsibility is to find some-one or something to blame for the issues you are facing. There is always some-one or something to blame, but a real leader spends his time fixing the problem instead of finding who to blame.

“What happens when you place blame is that you focus on the past. When you accept responsibility you focus on the future and you can create actions to achieve your objectives.”

Be a Driver:

  • Until you accept total responsibility – no matter what – you will not be able to put actions in place to achieve your objectives.
  • Transitioning from Manager to Leader requires that you make different decisions.
Posted in Bite size learning, Change management, Emotional Intelligence, Leadership, Management

Managing change…

Change is inevitable in the business world, clients change orders, suppliers let you down or you change a process to be more efficient.  Teams are reluctant to embrace change as whatever is occurring a loss is involved somewhere. It can be minor to major, however the emotional reaction can be managed with a clear formula.

John Kotter’s book “Our iceberg is melting” tells the tale of a colony of penguins and their need to move as their iceberg is melting.

The change you may be involved in, might not be as dramatic, however follow Kotter’s steps to smooth the way for your team:-

  • Create a sense of urgency – help others to see the need for the change
  • Pull together a leading/guiding team to provide guidance for others
  • Decide what to do – create a vision or strategy so everyone understands
  • Make it happen – communicate for understanding and buy in
  • Empower others to act
  • Acknowledge short term wins – celebrate the small stuff
  • Make it stick – ensure this is a cultural change so you are ready for the next change

In the book the penguins realise icebergs will always melt and that is true of the world of commerce, prices go up and down and we always need to adjust our business.  Creating a culture of change is more sustainable than just managing reactively.  Your team will feel more secure and more adept towards change if they have a plan and a process as Kotter’s book demonstrates.

Please do contact bev@nuggetsoflearning.co.uk  for a 90 minute workshop on Change.

 

 

Posted in Change management, Emotional Intelligence, mindfulness, motivation, personal impact, Stress management

The right attitude…

Last Monday I was fortunate enough to attend a talk by James Shone from the charity

“I Can and I Am”.

James has an amazing story from being a House Master to applying to be a Head and in his words landing the “dream” job.  Part of the selection process was a medical, where James discovered he had a brain tumour.  Surgery and a journey of recovery began with the “dream” job disappearing, James found a new purpose.

He set up the charity, “I Can and I Am” to inspire confidence in secondary school children through inspirational talks.

He started on Monday by sharing his own story and then talking to us as parents about how we can work with our children to give them the confidence to believe they can do anything.

His first top tip UFO Vs DBI, the abbreviations stand for Up, Forward and Out and Down, Back and In.  If we always look up and forward and out, we can see the big sky with all the possibilities.  Down back and in, begins that self limiting inner dialogue and where we over analyse events.

As a teacher he was keen for us to understand the progress made by teaching being evaluated by outside influence e.g. Ofsted.  However we are still focusing very much on a funnel all the good stuff goes in, however the system only focuses on that very tight tube at the end of the funnel, academic results.

Teenagers today are spending so much time on their phones which as we know releases the addictive Dopamine in our brain.  We need to unlock other passions and all of this can start at 14 years of age.

As parents we can look to a 3B continuum:-

  • Between – controlling (when they are young and dependent)
  • Beside – journey with them (understanding their life and the gradual steps of independence)
  • Behind – I am here if you need me – the ultimate interdependence

Every child needs a confidence boost and James used the example of an ordinary balloon.  We can either choose to inflate their confidence or deflate, knocking their self worth.  If they are constantly deflated it is like driving a car with a flat tyre, progress is slow and damaging.

There are four things we can ensure:-

  1. Belong – do they feel part of something, do they have a role
  2. Valued – embedding a growth mindset (Carol Dweck) “I can’t do it” should become “I can’t do it yet…”
  3. Good at something – look at the multiple intelligences by Professor Howard Gardner.  We all have strengths in areas that need to be uncovered by the people around us
  4. Future secure – setbacks are viewed as a springboard.  We may fall down but how quickly do we get back up and focus on the future.

We must give our teenagers authentic praise by ensuring we say:-

  • “I noticed…
  • “I heard…
  • “I saw…

Firsthand commentary of what they are doing well and it is our job to build those affirmations in their heads.

We have responsibility to demonstrate our own love of life be the role model with the right attitude.

We might not have a story as big as James Shone, however we can ensure that we smile and dance when we put the dishwasher on.  Talk about your work with passion and share your life with your teenagers.  Behaviour is contagious lets get them talking and off the screen.

 

 

 

 

Posted in Bite size learning, coaching, Emotional Intelligence, Goals

Sticking to your goals…

One in three people abandon their resolutions by the end of January.  We are nearly at the end of the month and some of you maybe clinging onto your new thinking and goals you had written. Here are some top tips for making sure you stay on track:-

  • Ensure that you have set a proper goal with a clear measurable target and key milestones in place so you can plot progress throughout the year.
  • Write down your goals and if possible have them visible.
  • Be motivated by your own goal, and monitor the behaviours that are positive and getting you closer, and the same for negative actions that drive you further away.
  • Allocate time to accomplish the goal, not booking any space or time will result in failure.
  • Work out your supporters and surround yourself with the right people.
  • Celebrate small achievements that get you ever nearer.
  • Recognise any hurdles and weaknesses, don’t dwell and move forward as quickly as possible.

Create a goals wheel that focuses on three main areas of your life for the year and then break into goals that you want to achieve:-

Bev - 2018 goals - personal-01

 

Posted in Bite size learning, coaching, Emotional Intelligence, Goals, Management, Time management

Unlocking time…

Time is a non spatial continuum it does not exist and yet we are forever referring to it as if it is a commodity. “I never have enough time” or “I don’t know where the time goes”.

If we evaluated are own behaviours associated with time, it might begin to explain are association with it.

Pause and answer the following questions:-

  • What did you do with the last hour in work yesterday?
  • How do you feel about time today?
  • If you had an extra hour what would you do with it?

The last question has to be answered by saying something you would do specifically and sleep is not allowed as an answer.

When we look at these questions we need to decide whether we are controlling time or is it controlling us.

The last hour at work, were you in charge, or were you working on other peoples work or were you tired and unproductive.  This review of the last hour is quite enlightening as to how you are managing your priorities.  The last hour ideally should be spent getting yourself ready for the next day.  Take time to write down what you want to achieve tomorrow.

How do you feel about time today? This is time to recognise the quality of time and enjoying the hours you have.  Being pro-active in your mindset about how you will spend it and the value you will get from it.

The extra hour  is  identifying, what matters most in your world.  We often answer the question with something that is linked to what we value in life.  Spending time on our mind, body or with our loved ones.

Please do get in touch to book a workshop on managing time

bev@nuggetsoflearning.co.uk