Posted in Bite size learning, Change management, Emotional Intelligence, Leadership, Management

Managing change…

Change is inevitable in the business world, clients change orders, suppliers let you down or you change a process to be more efficient.  Teams are reluctant to embrace change as whatever is occurring a loss is involved somewhere. It can be minor to major, however the emotional reaction can be managed with a clear formula.

John Kotter’s book “Our iceberg is melting” tells the tale of a colony of penguins and their need to move as their iceberg is melting.

The change you may be involved in, might not be as dramatic, however follow Kotter’s steps to smooth the way for your team:-

  • Create a sense of urgency – help others to see the need for the change
  • Pull together a leading/guiding team to provide guidance for others
  • Decide what to do – create a vision or strategy so everyone understands
  • Make it happen – communicate for understanding and buy in
  • Empower others to act
  • Acknowledge short term wins – celebrate the small stuff
  • Make it stick – ensure this is a cultural change so you are ready for the next change

In the book the penguins realise icebergs will always melt and that is true of the world of commerce, prices go up and down and we always need to adjust our business.  Creating a culture of change is more sustainable than just managing reactively.  Your team will feel more secure and more adept towards change if they have a plan and a process as Kotter’s book demonstrates.

Please do contact bev@nuggetsoflearning.co.uk  for a 90 minute workshop on Change.

 

 

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Posted in Change management, Emotional Intelligence, mindfulness, motivation, personal impact, Stress management

The right attitude…

Last Monday I was fortunate enough to attend a talk by James Shone from the charity

“I Can and I Am”.

James has an amazing story from being a House Master to applying to be a Head and in his words landing the “dream” job.  Part of the selection process was a medical, where James discovered he had a brain tumour.  Surgery and a journey of recovery began with the “dream” job disappearing, James found a new purpose.

He set up the charity, “I Can and I Am” to inspire confidence in secondary school children through inspirational talks.

He started on Monday by sharing his own story and then talking to us as parents about how we can work with our children to give them the confidence to believe they can do anything.

His first top tip UFO Vs DBI, the abbreviations stand for Up, Forward and Out and Down, Back and In.  If we always look up and forward and out, we can see the big sky with all the possibilities.  Down back and in, begins that self limiting inner dialogue and where we over analyse events.

As a teacher he was keen for us to understand the progress made by teaching being evaluated by outside influence e.g. Ofsted.  However we are still focusing very much on a funnel all the good stuff goes in, however the system only focuses on that very tight tube at the end of the funnel, academic results.

Teenagers today are spending so much time on their phones which as we know releases the addictive Dopamine in our brain.  We need to unlock other passions and all of this can start at 14 years of age.

As parents we can look to a 3B continuum:-

  • Between – controlling (when they are young and dependent)
  • Beside – journey with them (understanding their life and the gradual steps of independence)
  • Behind – I am here if you need me – the ultimate interdependence

Every child needs a confidence boost and James used the example of an ordinary balloon.  We can either choose to inflate their confidence or deflate, knocking their self worth.  If they are constantly deflated it is like driving a car with a flat tyre, progress is slow and damaging.

There are four things we can ensure:-

  1. Belong – do they feel part of something, do they have a role
  2. Valued – embedding a growth mindset (Carol Dweck) “I can’t do it” should become “I can’t do it yet…”
  3. Good at something – look at the multiple intelligences by Professor Howard Gardner.  We all have strengths in areas that need to be uncovered by the people around us
  4. Future secure – setbacks are viewed as a springboard.  We may fall down but how quickly do we get back up and focus on the future.

We must give our teenagers authentic praise by ensuring we say:-

  • “I noticed…
  • “I heard…
  • “I saw…

Firsthand commentary of what they are doing well and it is our job to build those affirmations in their heads.

We have responsibility to demonstrate our own love of life be the role model with the right attitude.

We might not have a story as big as James Shone, however we can ensure that we smile and dance when we put the dishwasher on.  Talk about your work with passion and share your life with your teenagers.  Behaviour is contagious lets get them talking and off the screen.

 

 

 

 

Posted in Bite size learning, coaching, Emotional Intelligence, Goals

Sticking to your goals…

One in three people abandon their resolutions by the end of January.  We are nearly at the end of the month and some of you maybe clinging onto your new thinking and goals you had written. Here are some top tips for making sure you stay on track:-

  • Ensure that you have set a proper goal with a clear measurable target and key milestones in place so you can plot progress throughout the year.
  • Write down your goals and if possible have them visible.
  • Be motivated by your own goal, and monitor the behaviours that are positive and getting you closer, and the same for negative actions that drive you further away.
  • Allocate time to accomplish the goal, not booking any space or time will result in failure.
  • Work out your supporters and surround yourself with the right people.
  • Celebrate small achievements that get you ever nearer.
  • Recognise any hurdles and weaknesses, don’t dwell and move forward as quickly as possible.

Create a goals wheel that focuses on three main areas of your life for the year and then break into goals that you want to achieve:-

Bev - 2018 goals - personal-01

 

Posted in Bite size learning, coaching, Emotional Intelligence, Goals, Management, Time management

Unlocking time…

Time is a non spatial continuum it does not exist and yet we are forever referring to it as if it is a commodity. “I never have enough time” or “I don’t know where the time goes”.

If we evaluated are own behaviours associated with time, it might begin to explain are association with it.

Pause and answer the following questions:-

  • What did you do with the last hour in work yesterday?
  • How do you feel about time today?
  • If you had an extra hour what would you do with it?

The last question has to be answered by saying something you would do specifically and sleep is not allowed as an answer.

When we look at these questions we need to decide whether we are controlling time or is it controlling us.

The last hour at work, were you in charge, or were you working on other peoples work or were you tired and unproductive.  This review of the last hour is quite enlightening as to how you are managing your priorities.  The last hour ideally should be spent getting yourself ready for the next day.  Take time to write down what you want to achieve tomorrow.

How do you feel about time today? This is time to recognise the quality of time and enjoying the hours you have.  Being pro-active in your mindset about how you will spend it and the value you will get from it.

The extra hour  is  identifying, what matters most in your world.  We often answer the question with something that is linked to what we value in life.  Spending time on our mind, body or with our loved ones.

Please do get in touch to book a workshop on managing time

bev@nuggetsoflearning.co.uk

 

Posted in Bite size learning, Change management, Emotional Intelligence, Goals, mindfulness

Review of the year

To make the best of 2018 we have stop and ask questions about the year that has just passed.

Take time to think about the answers to the following questions:-

  • What were the 5 best days in 2017?
  • List 3 achievements in 2017
  • Who were the people in 2017 who cared and supported you?

Creating a plan for 2018 is easier once you have the answers to 2017:-

  • Holidays that you are going to take, where and when?
  • 3 Big goals that you are going to undertake
  • Days and events that you would like to happen (might be replicating some of your best days in 2017)
  • Ask yourself how do you want to feel in December 2018?
  • Who are the key people you need around you in 2018?

The exercise is best done visually by using post-it notes so that you create a picture of both years beside each other.

We control our own destinies, make 2018 a fantastic year.

For a workshop on goal setting or personal impact please contact bev@nuggetsoflearning.co.uk

Posted in Bite size learning, Decision Making, Emotional Intelligence, Goals, Relationships, Stress management, Time management

Getting ready for the “C” word…

The “C” word being Christmas.

The countdown to Christmas begins this Friday and it is like any other project it needs to be managed and the focus of what it means to you, must not be lost.

Stephen Covey’s time management exercise “What matters most” is a great way of looking at Christmas.  Covey invites delegates to squeeze big rocks into gravel.  The big rocks represent “what matters most in life” and the gravel is just “stuff” e.g. work.

The only way the exercise works is to put the big rocks in place first and then pour the gravel on top.   Delegates have been known to sweat profusely trying to squeeze rocks into gravel.  This feels uncomfortable and to be honest is how life feels when you lose focus on the things that matter most.

Focus on Christmas and work back, ensure you are spending it with the people who matter most and get all the “stuff” into perspective.

We have all done the Christmas Eve shop and regretted it afterwards when the person you care about most is surprised and disappointed.

The biggest rock at the moment is Christmas, so therefore make it your priority.

Please do get in touch for workshop on Time Management bev@nuggetsoflearning.co.uk

 

Posted in Emotional Intelligence, Leadership, personal impact, Relationships, Stress management

Resilient Pink…

The media is awash since the Harvey Weinstein of abuse cases and how do you determine the line that people cross.

My own experiences has measured my thoughts around appropriate and inappropriate.

In my early 20’s I went for an interview to work with a very well successful businessman.  With hindsight this first introduction to him should have been a warning of what was to come, the level of control.  I was asked to wipe off my lipstick (my trademark bright pink).  This felt very odd, and I had lots of time to reflect on this instruction as I was left in a room for a very long period to wait for the “big man”.  Looking back I think I was being watched and the whole situation was a test.

I got the job without the lipstick which I was still advised to hold back on.

The prestige of working for the company and the man himself let me initially enjoy the situation.  It became apparent that it was not business as normal.  Five secretaries to one PA, could easily tell you that we were just ever slightly over manned.

We would be rewarded with money for carrying a brief case, however in the process the wandering hands went too far.  Sex toys would be placed on our desks to see our reaction, and I was particularly naive.

I left after  6 months and the first thing I did was make sure my lipstick was brighter than ever.  The resilient pink continues and I know where the line is for me.

I ask myself would I want my daughter to be humiliated and lose confidence due to an individual who believed fame and money would protect him.

Arriving at meeting last week there was lots of banter about whether we could greet each other with hug.  I laughed with the group, however I was delighted that there is now thinking around personal space.  My own example is somewhat extreme, however there are levels within everything and there is always a line to cross or not to cross.

We can create a better place and be resilient with or without pink lipstick.