Posted in Bite size learning, Leadership, motivation, Relationships

Creating a team charter…

Working in a team has two elements: what we do and how we do it.  The second part is the team culture you create and this is formed by rituals and a set of behaviours you may share or desire to share.  To cultivate what feels comfortable and cohesive as a group it is worth setting some ground rules, guiding principles that you can roll into a team charter.

Providing an agreement people can follow as to how they work together provides processes, responsibilities and obligations.

A good starting point is to ask some key questions:-

  • What is important to us as team?
  • What values do we have about how we interact and what underpins our actions?
  • How do we communicate with each other?
  • How do we address conflict with each other?
  • How do we want to be recognised as individuals?
  • What do we want to put in place to support us in times of pressure?

Brainstorm the questions together and with some of the answers in your mind start to document a charter.  A good starting point is to think of the overall purpose of the charter.

To identify citizenship behaviours that link to the charter identify positive and negatives.  Ask the team to write down five behaviours that build the team and five behaviours that bring the team down.  We shall call these groups “Fair” and “Foul”.

Combined with the first exercise you will have created your team charter.

Please do get in touch if you would like nuggets to facilitate such an exercise bev@nuggetsoflearning.co.uk 

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Posted in Bite size learning, Leadership, Management, motivation, training

Do and Don’ts for interviews

The New Year is the time when you start to think about new team members. The interview is the first view of your company and should be a memorable occasion.

Working with a company a few years ago we decided to turn the recruitment and selection process into more of an assessment day with the emphasis on “fun”.

The day started at 7.30am with breakfast in the kitchen area.  The candidates had a fun icebreaker relevant to the company.  We then had three exercises so we split the group accordingly.  The activities were as follows:-

  • Speed interviewing – Just 3 questions asked in rotation by 3 people
  • Sending an email – testing their communication skills
  • Spelling and Grammar test

We then brought the group back together for Q & A on the company and to enjoy the leftovers of the croissants.  We received really good feedback how it was so much more refreshing than a normal interview.

However if you are going down the more traditional route have a look at some Dos and Don’ts I have compiled:-

Dos

Don’ts

Offer refreshments No comfort or welcome
Explain Agenda and timings No time scale
Job spec – clear outline of position No job spec
Brief overview of Company (must be brief) 80:20 rule No company info
Behavioural interview questions

Skills questions that are relevant to the job

Hypothetical questions

Questions about CV

Outside interests

Template to write answers to questions – for each candidate No notes
The same format and interview for every candidate No structure or format – different with every candidate
Appitude test eg.

Send an email

Spot spelling and grammar errors

No basic testing
Introduce candidate to the team No introductions
Another member of the team to take to the exit – “Ask how they managed interview today?” Meet the same person throughout interview
Follow up No follow up

Please do get in touch if you would like nuggets to provide Behavioural interview training or just simply to design something fun for your recruitment process.

bev@nuggetsoflearning.co.uk

Posted in Bite size learning, coaching, Emotional Intelligence, Goals, motivation, personal impact

Moving into 2019…

“What would you do if you weren’t afraid – most fear success more than failure”

– Sheryl Sandberg

Moving into 2019 what could you achieve if fear was not holding you back.

Where are you currently stuck?

  • Where do you feel a sense of obligation?
  • Where do you feel there is no choice?
  • What is frustrating you?
  • What are you putting up with?

What would you do if you weren’t afraid?

Complete the sentence “If I wasn’t afraid I would…”

Make a plan as to what you want 2019 to look like, what are you going to say yes to this year and what are you saying no to, with no fear attached.

“Some people want it to happen – some wish it would happen and others make it happen”

– Michael Jordan 

I have this quote on my desk as I know it is only “me” that can make it happen.  The way you think and feel about yourself has a much bigger impact on your life than you think.

Follow the pattern below to believe in yourself:-

  • Positive self belief
  • Positive & realistic expectations of what you want to achieve
  • Constant achievements that are acknowledged
  • Increased self esteem

Take time to acknowledge achievements on a weekly basis and review at the end of the month to then set goals for the next month.  Record everything big and small to notice patterns of behaviour around your tasks eg. do you achieve more when you are busy, is your best work done at the start of the week…

We need to value ourselves, to transform our thinking into a positive regard.  Think about your favourite people, their traits are probably qualities that you possess too. It is often much easier to see what is great in others.  However what we admire in others is very often a projection of our own talents.

Moving into 2019 with high self regard and let go of any fear that has held you back.

Please do get in touch for 90 minutes learning workshops “nuggets” or one to one coaching bev@nuggetsoflearning.co.uk

Posted in Bite size learning, motivation, Problem solving

Be disruptive…

We often get stifled by organisational thinking, the systems in place and the overhead costs of new ideas, put the lid on fresh thinking.  We have a great new product or service but it gets costed out and is rejected before it is even tried.

We need to dream big and start small these are the words of Elvin Turner author of the upcoming book “Be less Zombie”.

In a recent TED talk he explained how a surfer wanted to film himself and literally stuck a camera with tape to his arm to record his surfing.  The implementation of his idea was very low tech and cost very little.  The Go-Pro was in place and as an individual he had dreamed big but started small.

In organisations we don’t take any risks there is awkwardness, and lack of sharing of ideas which leads to creative constipation.  Obviously the stats work against  with 9 out of 10 new initiatives failing.  However are they counted as failure on paper before any initiative is taken.  We create a hierarchy of assumptions in our head as to why something would not work, rather than just trying.

We must challenge our thinking as we now have many new companies who have done just that. Amazon, Uber and AirBnB have all been a disruptive influence on traditional ways of trading.

Think this week of a new way of doing a task, focus on being disruptive, look at everything with fresh eyes.  Dream big and start small.

 

Posted in Bite size learning, motivation, Relationships, Stress management, Time management

I’m a celebrity teamwork…

Last night in “I’m Celebrity get me out of here” we saw the most amazing team work.  They were all involved in a challenge and there was no-one who did not have a role and no-one who did not perform.  Albeit very different to an office situation we can learn a lot from a group of people who come together and focus on a common goal.

The 7 hallmarks of a highly effective team give you an idea of how those random celebrities are learning to work together:-

  1. Shared vision – food seems to be the ultimate vision instead of focusing on winning as an individual this group seem to be motivated by enjoying decent meals together.
  2. Clear objectives – the trials are all about getting stars and the instructions are very clear.
  3. Team resources used to their best – sometimes they don’t get a choice as to who to deploy, but when they do, they think about the physicality and the enthusiasm of every member of the group.
  4. Open atmosphere – the camp is surrounded by cameras although in previous years we have seen whispering, the team at present seem very comfortable with sharing all their stories and some of their more intimate rituals.
  5. The team regularly reviews its progress – there is a lot of encouragement during a trial and a lot of commentary as to how much time you have left.  They chat about their experience and review their own performance.
  6. The team builds on experience – the trials get more horrific but the team know which critters are worse than others and seem tougher every time from learning from the last interaction.
  7. The team can ride out storms – when there are no stars or a camp mate is particularly down the group rally and morale lifts them.  Last night showed how they can work together with tight time constraints.

The office might not be the jungle, however how many of the hallmarks can be applied to your team.  As an exercise get each team member to give a score out of 10 as to where you are currently on each of the hallmarks.  Revisit the score in 90 days to see if you can come up with actions to improve the score.

For a team workshop please contact bev@nuggetsoflearning.co.uk

Posted in Bite size learning, coaching, Decision Making, Goals, motivation

Creating “work” daily habits…

We find it very easy to shower every morning and clean our teeth, however in work we are sometimes at a loss to know where to start.

In work we need rituals and habits that make it easier for our brain to hit the ground running.  Remember when you learnt to ride a bike how hard your conscious mind was focusing on all the obstacles in your path and now you cycle looking at the view.

There are times when we require new thinking so it is good to challenge our brain however ritualising some of the daily or weekly tasks could free the mind when you want it to really work hard.

Think about habits and routine items within your business:-

  • Posting on social media, set a time each day where you go in and have the same system, of the platforms you visit, so that the tour becomes familiar and easy.
  • Set aside time in the week when you read the relevant articles for your business. Accumulate them each day so when you hit that weekly reading spot you can get in the zone.
  • Allocate a specific time to email and touch base with your clients, have it as an appointment in your diary so that it happens.
  • Have some daily disciplines in place, write down what you want to achieve each day and check your work in progress schedule.
  • Think about your daily habits, when do you open your email, when do you start project work and most importantly when do you eat.
  • Connect with friends and colleagues by booking coffees and lunches, ensure you have a pipeline at all times of connections, business and pleasure.
  • Review your day so that you can constantly improve your systems and processes.

Please do get in touch if we can help at nuggets to create some new rituals for you and your business bev@nuggetsoflearning.co.uk

 

 

Posted in Bite size learning, Decision Making, Emotional Intelligence, Goals, motivation

Think and feel in numbers…

Liv Boeree a famous Poker player and her excellent TED talk explained how we quantify our thinking which gives us more precise language.

We use estimate words rather than defining what we actually mean.  I will “probably” meet you for a drink.  Instead we could talk in numbers “There is a 60% chance I will meet you for a drink”.

We often talk about a “gut” instinct however the reality is that you need slow careful analysis.  Your gut does not park your car or end your marriage.  Behind your gut is slow careful analysis as to whether it is doable based on size or financial implications, all about numbers.

When we are successful we might say we were lucky however if we go into the next project with just luck, we would fail.  We have strategic edge based upon our skill level which will be calculated by the number of times you have practised deploying that skill, again all about numbers.

As a poker player Liv Boeree leaves us with three summaries:-

  • Your gut is your friend and so is a cost benefit analysis
  • Success is sweetest when you achieve it across a large sample size
  • The future is unknown but you can dam well estimate it

 

bev@nuggetsoflearning.co.uk