Posted in Bite size learning, Leadership, motivation, Relationships

When leading others…

Treat people as individuals, adopting an appropriate communication style to genuinely connect with each member of your team, this will increase engagement and consistently draws out the best in people.

These interpersonal skills can be refined starting with awareness and understanding of what drives behaviour, and an acceptance and appreciation of others, leading onto greater relationship effectiveness. 

Awareness

Good leadership starts with self-awareness. Being aware of what drives our own behaviour, as well as identifying your strengths and recognising your weaknesses. 

Understanding

Teams can be a complex mix of people. For a leader to understand a team, they need to understand the elements that make the team – the people. They also need to understand the connections between the elements – the relationships between the people on the team.

Acceptance & Appreciation

Awareness of a person’s motive can make it easier to accept and appreciate why others behave the way they do. An approach that will increase a leader’s ability to enable people to perform at their best, develop a greater range of effective strengths whilst staying authentically connected to what drives them as individuals. 

Effectiveness

Understand, the purpose and objectives of the team and the results they desire. Then they will build trust, encourage challenge and debate and gain commitment and accountability for the achievement of those results.

By understanding what really drives the team, where their strengths lie and how these elements steer both their behaviour and the way they interact with others, a unifying leadership style naturally develops.

 

Posted in Bite size learning, coaching, Goals, Leadership, motivation

Turn your event into a World Cup event…

Last Friday The Furniture Union hosted an event to present Natalie Miller the Co-Captain of Nets (indoor netball team) with her sponsorship cheque.  This August Natalie will compete in the Nets World Cup.

The team at the Furniture Union could have easily just laid on some drinks and stopped there.  However they wanted to replicate Natalie’s values and turn it into a World Cup event.

The values they followed:-

Determination

The Furniture Union were determined to launch their new website on the same night and their new brochure.  Anyone involved in website/brochure design will know the pitfalls and hurdles you have to overcome.  One of the team was still finalising the right images in the earlier hours of the day before.  The dedication to get it all right, paid off as the brochure and website present the products and services beautifully and take the business to a new level.  https://thefurnitureunion.com 

Team player

Each member of the team had a different role on the night.  Some organised the look of the Showroom (which was stunning) others created display boards.  Everyone was involved and felt connected to the goal.

Passion 

In order to sell a product or service you have to believe in it and be proud of it.  The team now connect with pride and passion due to their hard work of putting together a consistent message and approach of what they are selling.

Leaders

Natalie’s words embody what all the team aspired to be on that night.

“Be the best person you can be at anytime”

Ben who initiated the sponsorship, spoke about what it means to the team and how the values will be shared between The Furniture Union and Natalie.

Resilience

After an event there is often a low after working so hard to pull off something so fabulous.  The team now need to be resilient and remember it is not always a World Cup you need to be constantly in training for the next big event.  This can be relentless and you need to be resilient to keep something in reserve and recall all the skills you used on that amazing night.

Please do get in touch for a workshop on living your values bev@nuggetsoflearning.co.uk

 

Posted in Bite size learning, coaching, Emotional Intelligence, Goals, motivation

Get better systems…

Making small improvements on a daily basis will lead you to greater effectiveness and ultimately success.  Too often we convince ourselves that massive success requires massive action.

Making a choice that is 1% better or doing something that is 1% worse can make a significant difference over time.   The choices you make around your daily habits will be more transformative than a once in a lifetime change.

If you think about gains and losses in life and the impact they have, these questions that you battle through will define your future self.

  • Are you spending less than you earn each month?
  • Are you making it to the gym each week?
  • Are you reading books and learning something new each day?

The difference between a goal and system:-

If you are a musician, your goal might be to play a new piece.  Your system is how often you practice, how you break down and tackle difficult parts and your method for receiving feedback from your tutor.

Goals are good for setting a direction but systems give you the progress.  Problems arise when you spend too much time thinking about your goals and not enough time designing the systems.

Achieving a goal only changes your life for a moment, whereas systems are long term. You hear the classic line “Once I reach my goal, then I’ll be happy” you can’t attach happiness to the goal, you need the continuity of rituals and systems.

In summary getting 1% better everyday counts in the long run.  If you want better results then forget about setting goals, focus on your system instead.  You do not rise to the level of your goals, you fall to the level of your systems.

Please do get in touch for a workshop on designing systems bev@nuggetsoflearning.co.uk

Further reading – Atomic Habits by James Clear

Posted in Bite size learning, coaching, Learning, motivation, Relationships, training

More than just a helping hand…

I was delighted last week to meet Natalie Miller the Co Captain of the England indoor netball team otherwise known as Nets.

We met at Natalie’s place of work Seaford College where she is a sports coach.  The school are very supportive of her latest adventure.  Natalie will be travelling to the Nets World Cup in South Africa in August to represent England and she could not be more proud or excited.

Nets is a completely netted indoor netball court, so you literally zip in and zip out.  The enclosed area means that the ball is never out of play, so the game is very fast and relentless.  There are only three courts available in England, (Birmingham/Bristol/Derby), so Natalie trains in Birmingham.

When Natalie was selected for the team there was the initial jubilation and then the reality of the expense.  Fundraising alongside your training can be exhausting and mentally and physically draining.

Natalie reached out using LinkedIn and found several companies interested in sponsoring her journey.  The one that felt right was Ben Hanny at The Furniture Union.  The two don’t seem the most obvious link, however Natalie recognised in Ben the same passion to be successful.  Her overall feeling was that Ben and the company would be supportive.

The two are coming together on Friday for a presentation of the cheque for Natalie’s sponsorship.  The evening is going to reflect the shared values of both and will be a mutually beneficial journey together.

Passion

Natalie’s drive is to be the best person you can be

The Furniture Union is passionate about providing the best design solutions

Determination

Natalie found it really hard to find the sponsorship however the determination was built on the fact her success and effectiveness depended on it.

The Furniture Union are determined to support Natalie’s journey to the World Cup in the same way they do with their clients

Team player

There are 12 in the Nets team.   Natalie is the Co-Captain a shared responsibility due to the gruelling nature of the tournament.  The team are away for 2 weeks and training and playing everyday.  The two Captains compliment each other and support each other.

The Furniture Union operate as one team, although they have many different skills, so it is imperative that they work together to achieve the best design solution.

Leader 

Natalie leads by example, always works really hard and never gives up.  She has a really positive disposition and is a good motivator.

Bella & Ben the Leaders at The Furniture Union work hard and never give up on the right solution for a client and it is their job to motivate the team.

Sponsorship is so much more than just a helping hand, you need to connect the two entities and share values and working practices. There is so much to be learnt by both and we intend at nuggets to work with Natalie and the The Furniture Union to bring the shared learning together.

 

 

 

Posted in Bite size learning, coaching, Emotional Intelligence, mindfulness, motivation, personal impact, Stress management

Write your happy thoughts down…

A study in the British Journal of Health Psychology claimed there was a significant reduction in stress and anxiety when people wrote about their positive emotions.

Previous studies have shown that writing about negative emotions is also good for your mental well being getting stuff “off your chest”.  However not much has been written about the positive emotions.

Writing about positive experiences for 20 minutes a day for 3 consecutive days improved people’s mood and led to fewer visits to the Doctor.  Even writing as little as 2 minutes a day was a positive experience and reduced stress levels.

For the study the 20 minutes of  writing covered areas where people had been moved by a good book, painting, a piece of music or just a good interaction.

There were 71 healthy participants, aged 19 to 77 and randomly allocated into two groups.  The first group was asked to write about the most wonderful experiences (as described above) of their life for 20 minutes for 3 consecutive days.  The other group just covered neutral topics, such as their plans for the rest of the day etc..

At the end of the study the groups answered questionnaires to measure their levels of anxiety and the group that had documented the positive emotions were in much better place than the neutral group.

Write your happy thoughts down to reduce your anxiety levels, get into a routine of reviewing the day ensuring you highlight the positive.

Please do get in touch for a workshop on positivity bev@nuggetsoflearning.co.uk

 

Posted in Bite size learning, coaching, Goals, Leadership, motivation

Shared values…

Natalie Miller the Co-Captain of England Indoor Netball (England Nets) has a great story that demonstrates determination, resilience and commitment.

With many athletes their dreams get blighted by injury or lack of funding.  They don’t just have to think like a sports person about their training they need to think commercially about what is viable.  If they are lucky they find a sponsor, which immediately takes away the financial anxiety.

However what does the sponsor learn from such a unique relationship, and how do they work with the athlete.

The Furniture Union is sponsoring Natalie Miller on her journey to the World Cup August 2019.  In order for the relationship to work the two must have shared values:-

  • Determination
  • Resilience
  • Committment

Natalie’s story easily demonstrates all three.  In 2015 she was selected for the Ladies team for the Indoor World Cup in New Zealand.  The process for this World Cup was difficult one as she had to self-fund her journey.   The team exceeded expectation and finished the tournament as gold medal winners and Natalie is now a World Champion.

Fast forward to 2018, preparation for 2019 World Cup started.   Sadly her world got turned upside down on 7th January 2018. Whilst playing national league netball game for Sussex Thunder she fully ruptured her right achilles tendon. A journey to A&E and a broken heart later, she was  told that her recovery time for this injury would be at least a year.

On March 1st 2018 Natalie had an operation to reconstruct the tendon, rehab started immediately and she was determined to be travelling once again to the World Cup.

The journey has not be an easy one, it has taken countless hours of determination and going the extra mile. On her last tour the challenge not only was the hours of training but the time and energy spent to try and find sponsorship.

The Furniture Union equally demonstrate the three core values that Natalie has needed.  With over 25 years in the design industry, The Furniture Union has a first class reputation for providing their clients with creative and practical solutions across the whole spectrum of residential property.  Their services range from one-off furnishings to complete full interior service, making them a one stop shop for all requirements.

Their projects can be challenging and they need at all times to be confident in their design choices.  They are always determined to provide the best design solution, and they often have to be resilient with the many challenges of the buildings they are working with.  The Furniture Union show amazing commitment and loyalty working with clients for over 20 years.

Natalie and The Furniture Union are now both connected as they both work to the same values.

This is the beginning of a joint story and as a coach to one of the Leaders at The Furniture Union I look forward to hearing the challenges and shared learning of the partnership.

 

Posted in Bite size learning, Emotional Intelligence, Leadership, motivation, Relationships

No blame culture…

The world of offshore oil rigs is male dominated and a unique working environment.  Two rigs in the Gulf of Mexico decided to change how they worked.

The workforce on the rigs was 90% male, and they lived and worked together offshore for two weeks at time doing twenty hour shifts and on call twenty four hours a day.

The company was keen to improve safety and performance and in order to do this they decided to shift the focus from individual performance to long term goals.  They wanted to change the culture moving away from colleagues competing with each other to working with each other.

The first step was on the safety issue.  Workers were asked to shut down the platform at the first sight of a potentially dangerous situation, and there would be no blame attached if they had misjudged the danger, even though shut downs were costly.   They were also encouraged to intervene if colleagues breached safety rules.   By sharing information instead of hiding mistakes they started to be open about them and begin to analyse them as a way to learn.

The other unexpected outcome was that the workers stop hiding their emotions, and started talking about the toll of their job on their family.

Slowly the culture changed and the workers who cared about other workers and were good listeners and willing to learn rose to senior levels.  The accident rate fell by 84% and productivity, efficiency and reliability improved.

We can work with your business to change your culture please do get in touch bev@nuggetsoflearning.co.uk