Posted in Bite size learning, coaching, Emotional Intelligence, Relationships

Winning behaviour…

I was delighted to deliver a workshop called “Winning  Behaviour” to England’s Nets Team.  We were hosted by Ben Hanny at the Furniture Union who are sponsoring the Co Captain Natalie Miller.

It was such a privilege to work with a sports team, as we so often reference sport with our workshops and to have an actual team was amazing.  The team are due to leave for the World Cup this weekend in South Africa.

The game Nets is relentless as the ball is in constant play, however the team also need resilience of living and working together for a concentrated period of time.

The workshop had the following objectives:-

  • Understand what winning language sounds like
  • Recognising behaviours that are acceptable and unacceptable
  • Identifying motivators and demotivators

I used the metaphor of a family holiday, concentrated time together and emotions will be running high so agree upfront what is acceptable and unacceptable.

To create the environment they would all feel comfortable in, we used headings on flip charts for all of them to identify what they would like to be doing.

  • Play
  • Make their day
  • Be there
  • Choose your attitude

This comes from Pike Fish market in Seattle who created a place where selling fish could be fun and rewarding.  They labelled this the “Fish Philosophy”.

There were many other areas discussed, my highlight was explaining how to manage their own motivation.  I explained how you have a choice to wake up in “Pain” or “Power” however along the way we have people and situations who will hijack or lighten your mood.  The team need to be aware of what they consider an “Enhancer” and what is deemed a “Toxin”.

The team were very open with their thoughts and feelings and their was already respect for each other in their sporting team role.  After the workshop they now have respect for each other as people and value each others individuality.

Business can learn from taking time out and enjoying each others company without being in their role.

Please do contact bev@nuggetsoflearning.co.uk for a team workshop.

www.nuggetsoflearning.co.uk

 

Posted in Bite size learning, Leadership, motivation, Relationships

When leading others…

Treat people as individuals, adopting an appropriate communication style to genuinely connect with each member of your team, this will increase engagement and consistently draws out the best in people.

These interpersonal skills can be refined starting with awareness and understanding of what drives behaviour, and an acceptance and appreciation of others, leading onto greater relationship effectiveness. 

Awareness

Good leadership starts with self-awareness. Being aware of what drives our own behaviour, as well as identifying your strengths and recognising your weaknesses. 

Understanding

Teams can be a complex mix of people. For a leader to understand a team, they need to understand the elements that make the team – the people. They also need to understand the connections between the elements – the relationships between the people on the team.

Acceptance & Appreciation

Awareness of a person’s motive can make it easier to accept and appreciate why others behave the way they do. An approach that will increase a leader’s ability to enable people to perform at their best, develop a greater range of effective strengths whilst staying authentically connected to what drives them as individuals. 

Effectiveness

Understand, the purpose and objectives of the team and the results they desire. Then they will build trust, encourage challenge and debate and gain commitment and accountability for the achievement of those results.

By understanding what really drives the team, where their strengths lie and how these elements steer both their behaviour and the way they interact with others, a unifying leadership style naturally develops.

 

Posted in Bite size learning, coaching, Learning, motivation, Relationships, training

More than just a helping hand…

I was delighted last week to meet Natalie Miller the Co Captain of the England indoor netball team otherwise known as Nets.

We met at Natalie’s place of work Seaford College where she is a sports coach.  The school are very supportive of her latest adventure.  Natalie will be travelling to the Nets World Cup in South Africa in August to represent England and she could not be more proud or excited.

Nets is a completely netted indoor netball court, so you literally zip in and zip out.  The enclosed area means that the ball is never out of play, so the game is very fast and relentless.  There are only three courts available in England, (Birmingham/Bristol/Derby), so Natalie trains in Birmingham.

When Natalie was selected for the team there was the initial jubilation and then the reality of the expense.  Fundraising alongside your training can be exhausting and mentally and physically draining.

Natalie reached out using LinkedIn and found several companies interested in sponsoring her journey.  The one that felt right was Ben Hanny at The Furniture Union.  The two don’t seem the most obvious link, however Natalie recognised in Ben the same passion to be successful.  Her overall feeling was that Ben and the company would be supportive.

The two are coming together on Friday for a presentation of the cheque for Natalie’s sponsorship.  The evening is going to reflect the shared values of both and will be a mutually beneficial journey together.

Passion

Natalie’s drive is to be the best person you can be

The Furniture Union is passionate about providing the best design solutions

Determination

Natalie found it really hard to find the sponsorship however the determination was built on the fact her success and effectiveness depended on it.

The Furniture Union are determined to support Natalie’s journey to the World Cup in the same way they do with their clients

Team player

There are 12 in the Nets team.   Natalie is the Co-Captain a shared responsibility due to the gruelling nature of the tournament.  The team are away for 2 weeks and training and playing everyday.  The two Captains compliment each other and support each other.

The Furniture Union operate as one team, although they have many different skills, so it is imperative that they work together to achieve the best design solution.

Leader 

Natalie leads by example, always works really hard and never gives up.  She has a really positive disposition and is a good motivator.

Bella & Ben the Leaders at The Furniture Union work hard and never give up on the right solution for a client and it is their job to motivate the team.

Sponsorship is so much more than just a helping hand, you need to connect the two entities and share values and working practices. There is so much to be learnt by both and we intend at nuggets to work with Natalie and the The Furniture Union to bring the shared learning together.

 

 

 

Posted in Bite size learning, Emotional Intelligence, Leadership, motivation, Relationships

No blame culture…

The world of offshore oil rigs is male dominated and a unique working environment.  Two rigs in the Gulf of Mexico decided to change how they worked.

The workforce on the rigs was 90% male, and they lived and worked together offshore for two weeks at time doing twenty hour shifts and on call twenty four hours a day.

The company was keen to improve safety and performance and in order to do this they decided to shift the focus from individual performance to long term goals.  They wanted to change the culture moving away from colleagues competing with each other to working with each other.

The first step was on the safety issue.  Workers were asked to shut down the platform at the first sight of a potentially dangerous situation, and there would be no blame attached if they had misjudged the danger, even though shut downs were costly.   They were also encouraged to intervene if colleagues breached safety rules.   By sharing information instead of hiding mistakes they started to be open about them and begin to analyse them as a way to learn.

The other unexpected outcome was that the workers stop hiding their emotions, and started talking about the toll of their job on their family.

Slowly the culture changed and the workers who cared about other workers and were good listeners and willing to learn rose to senior levels.  The accident rate fell by 84% and productivity, efficiency and reliability improved.

We can work with your business to change your culture please do get in touch bev@nuggetsoflearning.co.uk

Posted in Bite size learning, Emotional Intelligence, mindfulness, Relationships

The “Best”…

Forgive the indulgence, the blog is of a very personal nature this week.

One of my “Best” friends died five days ago and it puts everything into perspective.  What is the definition of “Best”.  The dictionary says exceptional or outstanding which I think is perfect to define what you get from a really brilliant friendship.

The list is endless:-

  • Best listener
  • Best times to be had and full of laughter
  • Best walker – with knowledge of all the Surrey Hills
  • Best organiser – parties, events and fund raiser
  • Best at giving an honest opinion
  • Best advice – on parenting and life
  • Best in giving – whether it be plants, time and numerous coffees

The synopsis stills feels inadequate in terms of the void it leaves.  Think about what are the best things about you that you give your friends.  Your self worth will grow knowing what your best attributes are and what you give others.

Cherish the best in friends and family as you may well be robbed without ever telling them what the best was.

 

 

Posted in Bite size learning, Leadership, personal impact, Relationships

#Balance for Better

The theme for International Women’s Day – #Balanceforbetter.  Gender balance is not just a women’s issue – it is a business issue.

The definition of the word balance is even distribution, different elements are equal.

The reality for women is:-

  • 208 female members of Parliament – 32% of the House of Commons
  • 199 female peers – 24% of the House of Lords
  • The UK ranks 15th in the Global Gender Gap Survey
  • In the FTSE 100 there are 6 female CEOs
  • In the financial sector women earn on average 20% less than men

To understand gender equality I have found an excellent video that is called Gender Equality explained by children.  In essence boys and girls do the same job, putting balls into a jar, and yet the boy is rewarded more than the girl.  The pay for the job is a jar of sweeties, so initially the children just look at their treat without saying anything.  Eventually a girl asks “Why?” and a boy also says “We did the same job” and another boy says “She was as good as me and did not get the same”.   The spotlight on the injustice is not lost on the children, and yet today it gets so easily lost.

https://www.youtube.com/watch?v=hLr2GNRnmXM

Why does #Balanceforbetter matter?

  • Companies with better gender diversity are 15% more likely to show an increase in financial returns.
  • Women represent half the world – therefore half the potential
  • Balance matters whether it be gender/skills/knowledge/age

Please do get in touch for ideas around how you can create #balanceforbetter in your organisation.

bev@nuggetsoflearning.co.uk

 

 

Posted in Bite size learning, Emotional Intelligence, Leadership, personal impact, Relationships, Stress management

What does social media do for our confidence…?

We bring our children up to believe they can have everything.  In schools we now give medals for partcipating, so the shock of hard work and results in the world of work are a surprise. What has eroded confidence before we enter business…?

Many of our children are gaming and constantly interacting with social media.  We know that the addictive dopamine keeps their interest and whilst they compete for results they are rarely shared.   In order to feel good instead of face to face feedback they are counting the number of likes on a post.  Turning to a device instead of a person, means they lack the ability to form deep meaningful relationships.  The approval of their peers to grow self esteem is coming from an electronic perspective and not a human.

In order to believe in ourselves we have to be happy in real life and not on our social media platforms.

Genuine praise and recognition takes time and is not an instant when we are in the work place.  The younger generation have not learnt the ability to wait for anything, everything can be obtained immediately.  You don’t even have to wait for the next episode you can download the whole box set.  Instant gratification rather than waiting for a reward which would give us pleasure and contentment.

Job satisfaction is arduous, you have to work hard and build new relationships, you have to have patience.  We find a lot of the younger generation want to quit straightaway as they have never had to wait before.

To survive in work we need a good self image and lots of feedback to grow our self esteem.  This needs to be authentic and genuine.

Corporates are not helping to create the right environment for this generation.  Companies are still very number orientated and there is very little investment in helping people to build confidence.  We lack good leaders taking time to guide their direct reports.  We need to  develop social skills by role modelling, the little innocuous comments that make all the difference. “How’s your Dad?”  Through these little asides trust is formed.

Social media plays with our confidence across all generations, watching your friends and family having a lovely life on a screen rather than being with them.  We are social beasts, put down the phone and go and have lunch with a colleague.

Please do get in touch with nuggets on developing confidence “Fearless motivation” bev@nuggetsoflearning.co.uk